Our Guarantees

Satisfaction guaranteed

In accordance with the law, the Customer has a cooling-off period of 14 days as from the delivery of the Products to return them to the Annick Goutal e-boutique for a refund.

Delivery countries

The Annick Goutal boutique online ships to the following European countries : Austria, Belgium, Denmark, Finland, France, Germany, Greece, Ireland, Italy, Luxembourg, Netherlands, Poland, Portugual, Spain, Sweden, United Kingdom. For more information on our charges and delivery deadlines, please check our FAQ section.

Other countries: possibility of mail-order selling through an Annick Goutal boutique in Paris. Please send your request at the following email address: castiglione@annick-goutal.fr

Secured payment

The Annick Goutal e-boutique uses the Ogone solution which offers an optimal level of security in your online payment transactions. Integrating the 3D Secure identification processes (Verified by Visa, MasterCard SecureCode and JCB J/Secure), its solution maintains the highest level of security during your buying experience on the Annick Goutal website.